Question from eBay customer RE: Dahua NVR4208-8P-4K-OEM: Dahua OEM 8-Channel 4K H.265 NVR: 8-port PoE, 12MP, 192Mbps, VGA/HDMI, 2x SATA The photograph shows the Dahua emblem on the front of the NVR. Will the items being shipped have this Dahua emblem and the Dahua model numbers and serial numbers on them? Will Dahua permit me to download and update the firmware, if I choose? Will the Dahua U.S.A. warranty and support apply? Is the firmware in english? Is the format PAL or NTSC? Is it U.S. power compatible? Our answer: Hello, Thank you for submitting this question. Custom Video Security is an authorized Dahua dealer, and we work very closely with them. This product is not from Dahua USA, but rather from an OEM provider. It carries a 3-year warranty. The Dahua logo is not going to be on this product. Original Dahua carries a 5-year warranty with access to Dahua tier-2 support, and does include the Dahua logo. Your first call for support should be to us, as we can usually resolve all issues without calling Dahua USA. We have recently sold a number of NVRs and hundreds of IP cameras to the University of NE, and they have […]
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