You can flash the firmware by going into the camera interface, you do this by typing the IP address into an internet explorer window on Windows or a Safari window on Mac. You can find the update firmware page most likely under the maintenance tab, although some cameras have it in different places. You can get the firmware update here: http://www.ltsecurityinc.com/downloads Go down to Product Firmware section and type in your camera model. Download the firmware update if it’s available. You’ll use that update area in the camera interface to hit “browse” and choose the file from the location where it was saved and hit “update.” It will go through the update process and then restart the camera. If it has the newest firmware already or this doesn’t resolve your issue, you can also do a factory reset within the maintenance tab, which will delete all settings on the camera, so you’ll have to re-add it and redo the date/time. Toll-Free: 1.877.DEALS.79 or 310.370.9500 x1 SMS/Text: 310-370-9500 x1 Fax: 1.310.876.1539
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Chatting with Guest Ray/eDigital: Hi, what can I do for you? Guest: Is this a good unit. It seems the price is extremely reasonable. Guest: https://customvideosecurity.com/hikvision-16-channel-1-5u-nvr-with-16ch-poe-real-time-1080p-viewing-up-to-5mp-recording-80mbps-240mbps-rs485-audio-alarm-esata-de-branded-2yr.html Ray/eDigital: yes but I have a better one for you, same software. One moment Guest: Does this unit actually act as an alarm interface. Guest: and what is that Ray/eDigital: There is this one, which is very similar, but lower price and better warranty:https://customvideosecurity.com/lts-platinum-16ch-80mbps-standalone-nvr-with-16-port-poe-1-5u-up-to-5mp-vga-hdmi-cvbs-4x-sata-gigabit-1x-audio-alarm-usb-nas-san-esata-3yr.html Ray/eDigital: same exact software and hardware; just different logos on the box Guest: why the difference in price Ray/eDigital: And then there is this one: https://customvideosecurity.com/lts-platinum-32ch-160mbps-standalone-nvr-with-16-port-poe-1-5u-up-to-5mp-vga-hdmi-cvbs-4x-sata-gigabit-1x-audio-alarm-usb-nas-san-esata-3yr.html, which is double the channels you were originally looking at, better warranty, double the bitrate, and just $40 or so more Ray/eDigital: genuine Hikvision versus LTS Platinum, both of which are trusted names in professional video surveillance. Ray/eDigital: Hikvision just has a much larger marketing budget Ray/eDigital: You can use LTS Platinum cameras with Hik NVRs, and Hik IP Cameras with LTS Platinum interchangeably because it’s all Hik hardware and software Guest: it looks like the first 16c has CAT5 while the second 32c has analog input Ray/eDigital: I’m actually doing that for another customer as we type Ray/eDigital: no these are both NVRs […]
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