Free Micro Health Checks in 2022-2023 For Milestone XProtect users who are currently running legacy software and/or hardware, Milestone is currently offering a FREE multi-point diagnostic “Micro Health Check” to help identify Milestone XProtect errors. This no-cost 1-hour service is conducted by an actual Milestone technician employed by Milestone Systems. He/she will check for ten different critical scenarios that could impact system reliability or the user experience: XProtect software version. Milestone Care status. XProtect hotfixes and patches. Video deletions due to low disk space. Video deletions due to media overflow. Antivirus presence. System CPU utilization. System RAM utilization. Failover configuration. Hardware acceleration configuration. This Micro Health Check will identify the required components to keep your Milestone XProtect camera system current. In case your server is more than five years old, we can also design a new server to run the updated software. The advantages to upgrading your software and hardware, outside of bug fixes, are the usage of H.265 compression on compatible cameras. This will save both hard drive storage space and network bandwidth. Additional benefits of keeping the XProtect software current are the updated XProtect rules system and the ability to take advantage of a newly integrated module called Rapid […]
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