Rapid Review for Milestone XProtect

Rapid REVIEW for Milestone XProtect was just released this month as part of Milestone’s Tech Refresh, and it is a fantastic low-cost addition to any newer Milestone XProtect camera system as it helps to find what you’re looking for quickly, even in high-traffic areas. In addition, there are several relevant tools available for business intelligence that will help streamline operations for security, marketing, HR, and more. You can effectively search through hours or even days of video in a matter of seconds or minutes as has been proved over the years with BriefCam’s REVIEW module, which is generally unavailable to smaller organizations due to the high-cost barrier running in the tens of thousands of dollars. With Milestone’s Rapid REVIEW, you can achieve this functionality and more for just $180 per camera and a GPU server. Other highly useful features include: Finding a missing person quickly. Contact tracing for COVID. Through Face Recognition, Appearance Similarity, and Proximity Identification filters, contact tracing can be conducted to notify at-risk individuals, and safety protocols can be initiated. Facial recognition. License plate recognition. Face mask detection. Line crossing. Visual layers (heatmaps, dwell time, common paths, background changes). Heatmaps can also be used in retail environments […]

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Dahua

The Top Reasons to Buy Dahua Security Cameras, DVRs, NVRs in 2020

By Raymond Shadman, President [email protected] 310-370-9500 x1   The Top Reasons to Buy Dahua Security Cameras, DVRs, NVRs in 2020   5-year warranty (when you buy from Custom Video Security or any other 4-star authorized dealer) on cameras, recorders, decoders, accessories, and transmission products. Hard Drives 3 years. Monitors 1 year. 1-year advance replacement warranty when you buy from Custom Video Security.  Direct tech support from Dahua to low-voltage installers and to the end-user. Very wide product line including: ePoE (converts coax lines to use IP cameras at the lowest cost in the industry; or triples the distance of IP without any need for repeaters/extenders). Starlight cameras see color at nighttime with minimal ambient lighting. Video: https://youtu.be/NaFHmwXI6Zk?t=5. Identify skin color, hair color, clothing color, vehicle color, etc. So much more effective than traditional IR cameras. The levels of Dahua’s starlight are attached. I recommend Starlight+ if you may require viewing in very dark or pitch-black scenes. Or Night Color if you don’t need or don’t want infrared. Night Color cameras have no infrared, which means you can’t use them in pitch-black darkness, but they see at nighttime with minimal ambient lighting like it’s daytime. They have the highest nighttime performance […]

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How to Setup Perimeter Protection Notifications on Dahua AI IP Cameras

Here are instructions for the Dahua AI human/vehicle detection IP cameras and NVRs to setup sending notifications in the Dahua app (iDMSS or gDMSS). The first screenshot was taken from the camera’s URL web setup menu, and the second from the mobile app. Contact us at [email protected] or at (877) DEALS-79 ext. 1 if you want us to remotely program your camera for you. Prices start at $49 if you purchased the camera from us or $99 if you purchased it elsewhere. We offer bulk quantity discounts on programming. As of 2019-Q3, applicable Dahua USA model numbers include: DH-IPC-HF8242FN-FR DH-SDT5A225N-2F DH-IPC-HDW8341XN-3D N45EF63 N45EM63 N45DB7Z N45DM62 N45DL7Z DHI-IVSS7008-1T DHI-IVSS7016DR-4T    

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Milestone XProtect Express and Professional Retired: Free Upgrade to Express+ or Pro+

                  Milestone Systems is retiring XProtect Express and XProtect Professional in order “to increase focus on solutions primed for the future.” There will be a final release and final device pack in June 2019 for 2019-R2, after which both Express and Professional (E-code) solutions will be put into a five-year “Maintenance Mode.” The E-code products will be fully terminated in June 2024. – Most new devices will still be compatible with ONVIF drivers. – The E-Code products are available for new sale until June 2022 and for expansion until June 2024. – The E-Code products remain safe and well-functioning. Customers will continue to get security patches and bug fixes during the maintenance period if Milestone detects a severe or catastrophic issue. – Authorized Milestone dealers and Milestone Support will continue to provide technical support during the Maintenance Mode period. Milestone is offering a FREE upgrade from E-Code (Express or Professional) to C-Code (Express+ or Professional+) if your SLC (software license code) has a valid Care Plus agreement. If not, then you can upgrade with the limited-time promotion of by purchasing 2 years Care Plus for your current software. This will entitle you […]

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Cameras Showing Offline in Milestone XProtect? Try Replacing Hardware with Existing Device

By Andrew Harvey, Technical Sales Engineer 310-370-9500 x1 [email protected]   This can help if for some reason the settings of the cameras get messed up in some way either through user error or Milestone misreading data from the camera. This process will also make sure it stays attached to its video database. This is one of the first things to do after making sure the camera itself is still on the network and the video/encoding settings are correct. The process I used to refresh the camera settings was using the “Replace Hardware” option. It’s done like this: In Milestone XProtect Management Client, right-click the camera which has issues and click “Go to Hardware.”             While highlighting that camera’s hardware profiles, click “Replace Hardware.”             Click “Next” and then the screen will show the camera info including IP address, Port, User name, Password, and Hardware Driver, it will almost certainly populate it with the correct password previously used, if the password was changed you input the new one here or change any of the other info if that was changed or it’s being read incorrectly.             […]

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