Custom Video Security | Video Surveillance Specialists | About Us
About Custom Video Security
eDigitalDeals DBA Custom Video Security specializes in the design, sales, integration, and support of video surveillance and electronic access control systems. Our product lines include IP and CCTV security cameras, digital video recorders and network video recorders (DVRs and NVRs), and electronic access control.
In recent years, there has been an influx of new and improved HD camera technologies on the market, and it has made the process of selecting security equipment much more complicated than ever before, especially since the improvements in camera resolution on the analog HD formats are not backward-compatible with the lower-resolution analog HD DVRs.
IP systems, or a la carte IP cameras and NVRs: Pros: digital HD, high resolution in excess of 4K, easier installation with PoE (power over Ethernet), several advanced features over analog. Cons: usually requires network knowledge and pre-configuration. Compatibility becomes an issue when using multiple brands.
AHD: analog HD up to 1080p.
We have access to all types of CCTV Security products and nearly all brands, so feel free to inquire about anything, even if you don't see it on our website. We are not manufacturer-specific, which means we don't push certain brands. We always evaluate cost, quality, and value, and we recommend the best-suited product to our clients.
Who are our clients? Our clients include homeowners, HOAs, small to medium business owners, IT administrators, retail stores, restaurants/bars, hotels/motels, educational (private schools, K-12 schools, high schools, universities), medical facilities, industrial/manufacturing, pharmaceuticals, banks, military/government (Department of State, Department of Homeland Security, etc.), and more. Contact us for a list of references.
We also work with a number of low-voltage installers and electrical contractors worldwide, most of whom are based in North America. Do you need an installation for your home or business? Odds are we can send one or more qualified installers to offer a free estimate or to bid on your project. Contact us to get started, or if please register with us you are an installer and want to be added to our installer database. We service most urban cities within the USA, and we most likely have one or more qualified installers to service most other locations.
What sets us apart from other video surveillance vendors is our vast knowledge of computer hardware and electronics, coupled with our professional experience with CCTV camera and IP Video surveillance system design. Feel free to ask us for a free system design, even if you are considering purchasing a system elsewhere. How else will you know if you need HD and at what resolution and focal length to meet your objectives?
Custom Video Security provides quality, competitively-priced value-based video security/surveillance and electronic access control systems to all types of organizations, as well as to consumers and low-voltage installers while providing a welcoming customer service experience with free lifetime technical support.
Why buy from Custom Video Security?
A typically asked question among people who are buying their first Video Security Recorder or Video Surveillance System for their home or business is "why shouldn't I just buy from Costco or one of the other big box stores?" Costco is a great company, and you can usually expect to receive the best price around for a decent quality system. But what happens when you want to customize the style and color of your cameras, or if you want to have a combination of high-resolution analog and megapixel cameras to get the best value? What if you need some brief education on the latest products in video surveillance? Do you have time to research all of the new products that are constantly introduced to the video security industry? What if you have a camera or DVR that is not working properly? Are you or your camera installer going to take down all your cameras and return everything to Costco? Or are you going to return the defective item to the manufacturer and wait numerous weeks for a replacement? Custom Video Security offers toll-free system design and technical support so that we meet or exceed your video surveillance objectives. We add products to our website on a weekly basis. We have been in business for over 15 years, which means that if you allow us to design your video surveillance system, we'll be sure to get it right the first time!
We are not manufacturer-specific, meaning we offer numerous products from a wide selection of brands. If you want something that is not available on our website, just tell us what you need, and either we will get it for you or we will tell you where you can find it. We can integrate numerous brands into one system for easy management and playback.
We are one of the highest-rated video surveillance vendors on the Internet with nearly 30,000 positive feedbacks from unique customers averaging 99% positive.
A+ rating with the Better Business Bureau.
Nearly 100% positive score with Shopper Approved.
Nearly 100% positive score with Reseller Ratings
We generally offer a one-year or better warranty on everything, and the majority of our items can be returned within 30 days for a full refund with no restocking fee as long as in new condition.
Any product purchased from Custom Video Security has free technical support for the lifetime of the product.
Most orders ship within one business day. Free shipping within the Continental USA for orders over $99. International shipping available.
* "OEM is short for original equipment manufacturer... OEMs are manufacturers who resell another company's product under their own name and branding."