Custom Video Security Remote DVR Support for PC-Based DVRs


Download TeamViewer Version 15

Click TeamViewer logo at the top to download the full version. Remote DVR support using TeamViewer QuickSupport is only provided for customers with Windows PC-based DVRs with Internet access when requested by a Custom Video Security Technician.


By providing Custom Video Security with the remote login credentials to your computer/DVR/NVR, you acknowledge our liability waiver, and you agree to be bound by the terms of Remote Support and Billable Service Requests.

Click to view or download the PDF.


Customers who either have not paid, who are in default, or whose accounts we cannot verify will be billed at $99 for for each 20 minutes of remote support or service. The cost is pre-paid, payable by credit card, PayPal, or Venmo. While we can usually fix your problem remotely, if we cannot fix your problem due to failed hardware or a corrupted Windows OS, we can apply your remote support cost toward store credit on a future purchase.  

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